Foxmedia Co. Ltd. (including its affiliates, hereinafter together referred to as “we” ,“our” or “us”) respects your concerns about privacy. This Privacy Policy has been prepared in accordance with the Personal Information Protection Act of Korea and it applies to the personal information of data subjects we collect through our application and/or website.
All capitalized terms used in this Privacy Policy, unless otherwise indicated, shall have the meanings ascribed to them in our Terms of Use, available at https://policy.topreels.com/topreels/service/lang.html.
The items of personal information we collect include account ID, nickname, email address, Service usage information, IP address, cookies, and device information.
In addition to the information you provide, we will collect information about your use of our Services through software on your devices and by other means. We will collect:
SNS ID: if you choose SNS login, your name and email address will be collected from the SNS provider including Facebook, Google, Apple, Tiktok, Naver and Kakao (for Kakao, nickname will also be collected). This information will be retained for 5 days after your logout.
Service usage information: your interactions with the Services, dates and times of use of the Services, and any Service usage information such as reading genre preferences, comments or likes, coin and bonus, commercial information including purchase and transaction history, recent views, subscription history, download history, and event, promotion;
Device and log information: device model, OS version, IP address, setting of devices, country information based on IP address, URL, and network type; and
Transaction and purchase details: we do not collect or process any payment details concerning you (e.g., credit card details). Such information is only collected and processed through Apple’s App Store, Google Play Store, and PayPal. The only information that Apple, Google, and PayPal may share with us is transaction and purchase details (e.g., transaction number, purchase history). Such information is only processed to validate the transactions.
The collected personal information is used to:
provide you with personalized recommendations for mobile applications and Services;
respond to your comments and questions, and provide customer service;
provide and deliver the products and services you request;
set up and maintain accounts you register for;
identify, fix, and troubleshoot bugs and Service or functionality errors;
serve and measure the effectiveness of advertising;
personalize advertising for you;
optimize and improve our products, services, and operations;
facilitate software updates and automatically update the software on your device;
facilitate your purchases within our Site, Application, and/or Service and validate your real name to facilitate the creation of your pay account;
process your payment using a third-party payments platform; and
perform statistical, demographic, and marketing analyses of users of the Services (for example, we will know how many users access a specific page on the Site and which links they clicked on. We use this aggregated information to better understand and optimize the Site).
If you choose to use Service or provide your information to us, your information may be transferred to, processed and maintained on servers or databases located outside of the country or jurisdiction where you are located, including China. Such countries or regions may have laws that are less prospective than the country or regions in which you reside. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use our Site, Application, and/or Services.
In the case of access by or disclosure to outsourced service providers (“Processor”) for information processing for our benefit:
| Name of Processor (and countries, if located outside of Korea) | Tasks outsourced to the Processor for information processing |
| Alibaba cloud (Singapore) | Storage, Networking, Elastic Compute Service |
We automatically collect and use your personal information to provide users with personalized services, etc. You may refuse to the automatic collection by following the instructions provided by the browser that you use.
You have the option to disable the automatic collection. However, in the event of your refusal, there may be a problem in providing certain personalized services.
For further details, please refer to our Cookie Policy below.
We will retain your personal information for as long as we need to use it for the reasons set out in this Privacy Policy, except where we need to keep any personal information to comply with our legal obligations, resolve disputes, or enforce agreements.
If required to retain your personal information pursuant to applicable laws, we retain personal information for such duration as prescribed thereby. In the foregoing case, we will use your personal information solely for the purposes of such retention, and applicable durations are set out below.
The process and method for destroying personal information are set forth below:
(1) Process of destruction
We select the relevant personal information to be destroyed and destroy it with the approval of our DPO.
(2) Method of destruction
We destroy personal information recorded and stored in the form of electronic files by using a technical method (e.g., low-level format) to ensure that the records cannot be reproduced, while personal information recorded and stored in the form of paper documents shall be shredded or incinerated.
You (and your legal representative) have statutory rights under the Korean Personal Information Protection Act, in particular the right to access, rectification, erasure, suspension of processing, automated decisions, and withdrawal of consent.
You (or your legal representative) can exercise such rights by contacting us or our data protection officer using the contact details set out in the below “9. DPO or department responsible for privacy inquiries.”
How to Delete personal information:
You may request the deletion of your account, including your personal information,at any time. To do so, please contact us at support@topreels.com or select the [Disable Account] option within the app.
Please note that you have the ability to delete your account. However, upon deletion, you will lose the right to access or use all or part of TopReels.
We implement the following technical, managerial, and physical measures necessary to ensure the security of personal information.
You can reach the respective Data Protection Officer as follows:
This Privacy Policy takes effect from its date of implementation set forth below. Should there be grounds for a material change to the data subject’s right to data privacy, data subjects will be notified by us at least 30 days before the change. Other changes will be notified to data subjects at least 7 days prior to their implementation.
Cookies are small files stored on the user’s computer when visiting a website.
Cookies can store various types of data, enhancing website functionality, user-friendliness, effectiveness, and overall security. If cookies are used, they contain pseudonymised data, unless you have given your express consent to the processing of your personal data. Pseudonymising is the replacement of the name and other identifying features by an indicator for the purpose of excluding or substantially complicating the identification of the data subject by a third party.
Most web browsers are set to automatically accept all cookies. You may object to the use of cookies at any time with future effect by setting your browser to accept no or only specific cookies, or to notify you when cookies are sent. This may mean that you may not be able to fully use all the features of the websites.
Please note that browser settings are specific to each browser and device you use. If you use different browsers and devices, you must change the settings again. You can also delete cookies from memory at any time. Please see the help for your web browser for information about cookie settings, changing cookies, and deleting cookies.
There are generally different types of cookies:
These types of cookies and combinations of them can be used for different purposes:
We use the following cookies on our Platform.
| Type of cookie | Name of cookie | Source of cookie (first or third party) | Duration | Description |
| Persistent cookies | Sp_token | First party cookies | 3 days | Used to record the login status of registered users and provide personalized services |
With the exception of strictly necessary cookies, we will use cookies only with your voluntary consent. You can give your consent to our use of cookies other than the strictly necessary cookies by accepting them in the cookie banner displayed when you arrive at the website. You can withdraw your consent at any time via www.topreels.com. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
If you do not consent to our use of cookies, certain services of our Platform might not work as intended.
We reserve the right to change this cookie policy from time to time at our sole discretion. When we do, we will also revise the “last updated” date at the top of this cookie policy. If material changes are made to this cookie policy, we will notify you of such changes by placing a notice within the Services or via email. We encourage you to periodically review this cookie policy to keep up to date on how we are using cookies.